Terms of Service

Last Updated: 31st March 2025

Welcome to HashtagVote.com! These Terms of Service ("Terms") govern your access to and use of our voting platform and services. By accessing or using our service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using HashtagVote.com (the "Service"), you agree to these Terms and our Privacy Policy. If you do not agree, you may not use the Service. We may modify these Terms at any time, and your continued use constitutes acceptance of those changes.

2. Eligibility and Access

Age Requirement: You must be at least 13 years old to use our Service. If you are under 18, you confirm you have parental consent.

Guest Access: Visitors may explore the site without registration, but to participate in any voting activity, you must:
- Register an account
- Verify your identity through mobile OTP authentication
- Maintain only one active account per individual

3. User Accounts and Security

Account holders agree to:

  • Provide accurate and current information during registration
  • Keep OTP verification details secure
  • Not share or transfer your account credentials
  • Immediately notify us of any unauthorized access
  • Not create multiple accounts to manipulate voting outcomes

4. Content Ownership and Responsibility

Poll Creators: Users who create polls retain ownership but assume full legal responsibility for their content.

Platform License: By posting content, you grant HashtagVote.com a worldwide, non-exclusive license to display, distribute, and analyze your polls and voting data for platform operations and improvement.

5. Prohibited Content and Conduct

Strictly prohibited content includes:

  • Adult (18+) or sexually explicit material
  • Content promoting bullying, harassment, or hate speech
  • Polls facilitating illegal activities
  • Misinformation or defamatory content
  • Election manipulation or politically sensitive polls violating Indian law

Enforcement: We employ both automated systems and human review to detect violations. Users must remove prohibited content within 24 hours of notification. Failure to comply will result in account suspension.

6. Voting Integrity

Transparency: We implement cryptographic verification to ensure vote authenticity and prevent tampering.

Prohibited Actions: Any attempt to manipulate votes through:
- Automated voting scripts/bots
- Purchased or fake accounts
- IP spoofing or VPN manipulation
will result in permanent account termination and forfeiture of any earned rewards.

7. Monetization and Rewards

Eligibility: Users may earn cash/gift rewards based on poll performance metrics including:
- Engagement quality
- Voting participation
- Content compliance

Requirements: To withdraw earnings, users must:
- Complete KYC verification
- Maintain a compliant account for 30+ days
- Have a minimum balance of ₹200

Taxes: Users are responsible for reporting income as per Indian tax laws.

8. Termination Policy

Accounts will be immediately suspended for:
- Posting prohibited content
- Multiple community guideline violations
- Fraudulent voting activity

Appeal Process: Suspended users may request review by contacting support@hashtagvote.com within 14 days.

9. Refund Policy

Service Guarantee: If premium services are not delivered as promised:
- Refund requests must be filed within 7 days
- Approved refunds will be processed within 7 business days
- Refunds will be issued via original payment method

Non-Refundable: Completed voting campaigns and withdrawn rewards are ineligible for refunds.

10. Disclaimers and Reliability

Service Availability: While we maintain 99.5% uptime, occasional maintenance may cause temporary interruptions.

Vote Integrity: Our blockchain-verified system ensures:
- Immutable vote records
- Timestamped participation
- Tamper-evident results

However, we cannot guarantee the accuracy of user-generated poll questions or interpretations.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with:
- The Information Technology Act, 2000
- Indian Contract Act, 1872
- Relevant Indian cyber laws

Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

12. Contact Information

For legal notices or policy questions:

Email: hashtagvote.com@gmail.com
Address: 22, 23, KRPuram, Bengalore - 560036.
Grievance Officer: Harish Goud
Customer Support: support@hashtagvote.com